https://chihhung.github.io/Blog/tags/agile/Recent content in Agile on Eric 個人部落格Hugo -- 0.151.0zh-TWMon, 18 May 2026 00:00:00 +0000https://chihhung.github.io/Blog/posts/%E6%95%99%E5%AD%B8/templates/project/retrospective_template/Mon, 18 May 2026 00:00:00 +0000https://chihhung.github.io/Blog/posts/%E6%95%99%E5%AD%B8/templates/project/retrospective_template/<h1 id="專案回顧報告範本retrospective-report-template">專案回顧報告範本（Retrospective Report Template）</h1> <blockquote> <p><strong>適用標準</strong>：Agile Retrospectives（Esther Derby &amp; Diana Larsen）、SRE Postmortem Culture<br> <strong>適用階段</strong>：專案管理 — 任何迭代/里程碑/專案結束時<br> <strong>負責角色</strong>：Scrum Master / PM、全體團隊成員</p></blockquote> <hr> <h2 id="-章節目錄">📑 章節目錄</h2> <ol> <li><a href="#1-%E6%96%87%E4%BB%B6%E8%B3%87%E8%A8%8A">文件資訊</a></li> <li><a href="#2-%E5%9B%9E%E9%A1%A7%E6%A6%82%E8%A6%81">回顧概要</a></li> <li><a href="#3-%E9%87%8F%E5%8C%96%E5%9B%9E%E9%A1%A7metrics">量化回顧（Metrics）</a></li> <li><a href="#4-%E8%B3%AA%E6%80%A7%E5%9B%9E%E9%A1%A7">質性回顧（What Went Well / What Didn&rsquo;t）</a></li> <li><a href="#5-%E6%A0%B9%E5%9B%A0%E5%88%86%E6%9E%90">根因分析</a></li> <li><a href="#6-%E6%94%B9%E5%96%84%E8%A1%8C%E5%8B%95%E9%A0%85%E7%9B%AE">改善行動項目</a></li> <li><a href="#7-%E5%89%8D%E6%AC%A1%E8%A1%8C%E5%8B%95%E8%BF%BD%E8%B9%A4">前次行動追蹤</a></li> <li><a href="#8-%E5%9C%98%E9%9A%8A%E5%81%A5%E5%BA%B7%E5%BA%A6">團隊健康度</a></li> <li><a href="#9-%E9%99%84%E9%8C%84">附錄</a></li> </ol> <hr> <h2 id="-範本">📝 範本</h2> <hr> <h3 id="1-文件資訊">1. 文件資訊</h3> <table> <thead> <tr> <th>項目</th> <th>內容</th> </tr> </thead> <tbody> <tr> <td><strong>文件名稱</strong></td> <td>[專案/Sprint 名稱] 回顧報告</td> </tr> <tr> <td><strong>文件編號</strong></td> <td>[專案代碼]-RETRO-[Sprint#/版本]-[日期]</td> </tr> <tr> <td><strong>版本</strong></td> <td>v[X.Y]</td> </tr> <tr> <td><strong>回顧日期</strong></td> <td>[YYYY-MM-DD]</td> </tr> <tr> <td><strong>迭代/里程碑</strong></td> <td>[Sprint N / Release X.Y / Phase Name]</td> </tr> <tr> <td><strong>引導者（Facilitator）</strong></td> <td>[Scrum Master / PM]</td> </tr> <tr> <td><strong>參與者</strong></td> <td>[全體團隊成員名單]</td> </tr> </tbody> </table> <hr> <h3 id="2-回顧概要">2. 回顧概要</h3> <table> <thead> <tr> <th>項目</th> <th>內容</th> </tr> </thead> <tbody> <tr> <td>回顧範圍</td> <td>[Sprint / Release / 專案整體]</td> </tr> <tr> <td>迭代期間</td> <td>[YYYY-MM-DD] ~ [YYYY-MM-DD]</td> </tr> <tr> <td>主要交付</td> <td>[本次迭代完成的主要功能/里程碑]</td> </tr> <tr> <td>整體滿意度</td> <td>[1-5 分，團隊平均]</td> </tr> <tr> <td>一句話總結</td> <td>[本次迭代最重要的一件事]</td> </tr> </tbody> </table> <hr> <h3 id="3-量化回顧metrics">3. 量化回顧（Metrics）</h3> <h4 id="31-交付指標">3.1 交付指標</h4> <table> <thead> <tr> <th>指標</th> <th>計畫</th> <th>實際</th> <th>達成率</th> <th>趨勢</th> </tr> </thead> <tbody> <tr> <td>Story Points (committed)</td> <td>[N]</td> <td>[N] (completed)</td> <td>[N]%</td> <td>[↑/↓/→]</td> </tr> <tr> <td>User Stories (完成/承諾)</td> <td>[N]/[M]</td> <td>[N/M]</td> <td>[N]%</td> <td></td> </tr> <tr> <td>Bug 數量（新增/修復）</td> <td>—/—</td> <td>[N]/[M]</td> <td>—</td> <td></td> </tr> <tr> <td>技術債處理</td> <td>[N] items</td> <td>[N] items</td> <td>[N]%</td> <td></td> </tr> </tbody> </table> <h4 id="32-品質指標">3.2 品質指標</h4> <table> <thead> <tr> <th>指標</th> <th>本次</th> <th>前次</th> <th>目標</th> <th>趨勢</th> </tr> </thead> <tbody> <tr> <td>Escaped Bugs (上線後發現)</td> <td>[N]</td> <td>[N]</td> <td>0</td> <td>[↑/↓/→]</td> </tr> <tr> <td>Code Coverage</td> <td>[N]%</td> <td>[N]%</td> <td>≥ [N]%</td> <td></td> </tr> <tr> <td>Code Review 回饋速度 (avg)</td> <td>[N] hr</td> <td>[N] hr</td> <td>&lt; [N] hr</td> <td></td> </tr> <tr> <td>Build 成功率</td> <td>[N]%</td> <td>[N]%</td> <td>≥ 95%</td> <td></td> </tr> </tbody> </table> <h4 id="33-流程指標">3.3 流程指標</h4> <table> <thead> <tr> <th>指標</th> <th>本次</th> <th>前次</th> <th>目標</th> <th>趨勢</th> </tr> </thead> <tbody> <tr> <td>Cycle Time (avg)</td> <td>[N] days</td> <td>[N] days</td> <td>&lt; [N] days</td> <td></td> </tr> <tr> <td>Lead Time (avg)</td> <td>[N] days</td> <td>[N] days</td> <td>&lt; [N] days</td> <td></td> </tr> <tr> <td>WIP 超標次數</td> <td>[N]</td> <td>[N]</td> <td>0</td> <td></td> </tr> <tr> <td>阻塞事項數</td> <td>[N]</td> <td>[N]</td> <td>儘量少</td> <td></td> </tr> <tr> <td>會議時間佔比</td> <td>[N]%</td> <td>[N]%</td> <td>&lt; 20%</td> <td></td> </tr> </tbody> </table> <hr> <h3 id="4-質性回顧">4. 質性回顧</h3> <h4 id="41-做得好的事what-went-well--keep">4.1 做得好的事（What Went Well / Keep）</h4> <table> <thead> <tr> <th>#</th> <th>項目</th> <th>影響</th> <th>建議</th> </tr> </thead> <tbody> <tr> <td>1</td> <td>[正面事項]</td> <td>[對團隊/產品的正面影響]</td> <td>[持續/強化]</td> </tr> <tr> <td>2</td> <td>[正面事項]</td> <td>[影響描述]</td> <td>[持續/推廣]</td> </tr> <tr> <td>3</td> <td>[正面事項]</td> <td>[影響描述]</td> <td>[持續]</td> </tr> </tbody> </table> <h4 id="42-需要改善的事what-didnt-go-well--problems">4.2 需要改善的事（What Didn&rsquo;t Go Well / Problems）</h4> <table> <thead> <tr> <th>#</th> <th>項目</th> <th>影響</th> <th>嚴重度</th> <th>備註</th> </tr> </thead> <tbody> <tr> <td>1</td> <td>[問題描述]</td> <td>[對團隊/產品的負面影響]</td> <td>[High/Med/Low]</td> <td></td> </tr> <tr> <td>2</td> <td>[問題描述]</td> <td>[影響描述]</td> <td>[High/Med/Low]</td> <td></td> </tr> <tr> <td>3</td> <td>[問題描述]</td> <td>[影響描述]</td> <td>[High/Med/Low]</td> <td></td> </tr> </tbody> </table> <h4 id="43-想要嘗試的事ideas--try">4.3 想要嘗試的事（Ideas / Try）</h4> <table> <thead> <tr> <th>#</th> <th>想法</th> <th>預期效果</th> <th>成本/風險</th> <th>決議</th> </tr> </thead> <tbody> <tr> <td>1</td> <td>[新做法/工具/流程]</td> <td>[預期改善]</td> <td>[Low/Med/High]</td> <td>[採納/暫緩/拒絕]</td> </tr> <tr> <td>2</td> <td>[新做法]</td> <td>[預期改善]</td> <td>[Low/Med/High]</td> <td>[決議]</td> </tr> </tbody> </table> <hr> <h3 id="5-根因分析">5. 根因分析</h3> <blockquote> <p>針對本次最重要的 1~2 個問題進行深入分析</p>